Intercultural Skills and Competences

This course enables the development of intercultural skills and competences in the context of globalization. It addresses the importance of national cultures shaping the way business is conducted. Additionally, explain the cultural process and the factors that influence positively business relationships leading to successful international negotiations and performance. Through a combination of theoretical study and practical exercises, participants learn about different cultural values, beliefs, and behaviors, and how they can influence interpersonal interactions and collaboration in multicultural environments. The course also emphasizes the development of cross-cultural communication skills, including verbal and non-verbal communication, active listening, and conflict resolution.